#  Visiting the Campus Service Center 

 



Learn when to come, what to bring, and how to prepare for a quick and easy visit.

## Main Office Location (Cambridge)

Richard A. & Susan F. Smith Campus Center, 8th Floor  
1350 Massachusetts Avenue, Suite 807  
Cambridge, MA 02138

**Hours:** Monday – Friday, 9:00 a.m. – 4:00 p.m. (excluding Harvard holidays)



 

### Beat the busy hours. Visit when it’s [less crowded](https://dazzling-longma-bfd56b.netlify.app).



 

Harvard also maintains [satellite ID offices](https://www.campusservicecenter.harvard.edu/contact):

**Longwood ID Office**: NRB, 77 Avenue Louis Pasteur, Room 133, Boston. Hours: 7:00 a.m. – 3:00 p.m.

**Harvard Business School (HBS) Photo Capture Office**: Shad Hall, Allston.



 

##  Online / In-Person Services 

Sort**Service****Can Be Done Online / Remotely****Requires an In-Person Visit / Appointment****ID Cards**

- Lost ID’s can be deactivated [online](https://www.campusservicecenter.harvard.edu/id-cards/lost-stolen).



- Pick up your ID card in person at one of [three campus locations](https://www.campusservicecenter.harvard.edu/contact).
- Replacement cards must be processed in person.



**Notary Services**

- Schedule an appointment [online](https://www.campusservicecenter.harvard.edu/notary).



- Must appear in person at the designated time.



**Parking / Permits / Citations**

- [Daily and hourly](https://transportation.harvard.edu/daily-hourly-parking) parking must be purchased online.
- New and renewing annual permits paid via payroll deduction can be [processed online](https://vpermit.com/harvard/).
- [Citations](https://pay-a-citation.com/harvard) can be viewed or paid online.



- Annual Permits must be canceled in-person.



**Housing (HU Housing)**

- [Apply for housing](https://www.huhousing.harvard.edu/application-process)
- [Pay housing bill](https://www.huhousing.harvard.edu/application-process/payment)



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**General Inquiries & Customer Support**

- Submit questions via [email](mailto:campusservicecenter@harvard.edu) or phone



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### What to bring with you:

When coming in, please be prepared with:

- A government-issued photo ID (passport, driver’s license, state ID, etc.). Harvard ID alone is not sufficient to confirm identity.
- Any supporting documents required (e.g. replacement card request, housing paperwork, notarization documents).
- If using notary services: copies of the documents you wish to notarize (up to 4), and your credential with photo and signature.

### Tips for a smooth visit:

- Confirm your “preferred name” or legal name in Harvard systems (e.g. MIDAS) before requesting ID reprint for name changes or identity updates.
- Check satellite office availability, particularly if you are located near Longwood or Allston, for ID pickup or photo capture.
- Use online services whenever possible to minimize in-office wait times.Tips for a smooth visit:
- Confirm your “preferred name” or legal name in Harvard systems (e.g. MIDAS) before requesting ID reprint for name changes or identity updates.

### Group visits:

- For groups larger than five people, please [pre-register](https://app.smartsheet.com/b/form/f9286245e350442f8543704d01943fa4) your visit at least three business days in advance. Complete the application and our team will review your request. Accommodations will be provided when possible.