About Us

Contact Us

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Campus Service Center

Richard A. and Susan F. Smith Campus Center Room 807
1350 Massachusetts Ave.
Cambridge, MA 02138

Monday - Friday: 8am - 5pm
Saturday, Sunday and University Holidays: Closed

(617) 496-7827
Fax_Icon.png (617) 496-8278

About Us

The Campus Service Center provides a central location where the Harvard community can receive assistance with Parking, HU Housing and Harvard ID card service requests and pick up Crimson Cash cards.  Our office is on the 8th floor of the Holyoke building where our customer service representatives can assist you with a request for any of the services we provide as well as guidance to help you find services we do not provide.

What We Do
Parking
  • Enroll faculty, staff, students and affiliated staff applying for annual permits

  • Sell temporary parking permits

  • Process parking citations and appeals

  • Assist faculty, staff and students who have questions about the Harvard parking or their parking account

  • Assist visitors to campus with options for parking and questions about the on-line daily permit website

  • Coordinate calls from customers in Harvard managed parking locations with parking field operations staff

  • Coordinate and schedule event parking requests

  • Process tows from Harvard managed parking locations

ID Cards
  • Manage the Harvard ID Card Services program

  • Production of Harvard ID photo ID cards for all students, faculty and staff and Harvard affiliates

  • Create Person of Interest roles and Harvard photo ID cards for temporary Harvard affiliates from Temporary Access requests submitted by authorized personnel.

  • Production of temporary ID and access cards used by University sponsored programs and conferences

Housing
  • Assist prospective applicants with general information about HU Housing and alternative options.

  • Provide information for landlords and affiliates regarding HU Housing’s off campus listing site.

Crimson Cash
  • Distribute bulk Crimson Cash cards, blank Crimson Cash cards and student meal plan application and termination forms.

Our office is located on the 8th floor of the Smith Campus Center.

You may also reach us by phone and email:

Not sure where to obtain a service not listed here?  Call us or email us at campusservicecenter@harvard.edu and we will help you find the department or person that can provide the service you need.